FAQ'S

How should I store the water?

Bottled water should be stored in a cool (i.e. room temperature), dry environment away from sources of odor, such as household cleaning products, solvents such as gasoline, paint thinners and other toxic or odorous materials, and away from direct sunlight. A partially consumed bottle should be capped when not being consumed.

 

What charities do you work with?

We started in 2007 with different types of charities as of 2011 we have decided to sole focus on water project around the world. 

 

Do you collect the empty bottles?

Yes, please keep them at your home and we will collect them with the next order. 

What do you do with the empty bottles?

We use the empty bottles for ART pieces, upcycling and recycling

Orders & Delivery Policy

Customers can order 24/7 using any of the following methods for delivery in the UAE;

 

All the orders before 02:00 PM will be processed on the spot and delivered the next day. Orders received after the cut-off time will be processed within the next 48 hours. We deliver from Saturday to Thursday between 08:00 AM to 05:00 PM

Refunds & Returns Policy

Any Item arrived in bad conditions such as damaged or leaked will be returned and changed. Refunds will in form of a credit note.  Returns will be offered if the product is in its original packaging, unopened, unused and within 24 hours of delivery.

Order Cancellation Policy

Thank you for your order, any order can be cancelled prior to delivery and will be refunded within 5 working days.

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